Job Details

ITES/BPO - US Banking Customer Service

Accenture Solutions Private Limited
  • Mumbai
  • 200000-400000
  • 1 Years-3 Years

9 months ago

Job Description

Process: JPMC process ( Us banking process)

Shift: Rotational shift
Wk off: 2 rotational off
Quality: Cluster 2/ 1-Excellent communication
Job location: Thane / Malad
Salary: Upto 33kth
Qual : HSC/ Graduate with experience
Age: upto 49- 50
Rounds: Hr/ VNA / Ops

Boundary: Ambernath to Byculla
Wadala to Kharghar
Mahim to vasai
WFO

Role

Solving Customer Queries via inbound calls

Required Knowledge, Skills and Abilities

To provide a proactive customer care service in a professional manner to the allocated clients.
providing first line support to clients
good communication skills
ability to listen and active problem solving skills
good interpersonal skills
should be comfortable to work 24/7 rotational shift
for night shift transportation will be provided by the company

Job Overview

  • Posted date : 30 Jun 2023
  • Location : Mumbai
  • Salary : 200000 - 400000
  • Industry : BPO
  • Department : Operations
  • Role Category: Voice
  • Employment Type : Full Time
  • Education: HSC
  • Experience : 1 Years - 3 Years
  • Email Id :