Process: Australian shift (Semi tech support)
Shift: Graveyard Shifts
Wk off: 2 rotational off
Quality: Cluster 3 - Good communication
Job location: Thane
Salary: Upto 25k
Qual : HSC/ Graduate fresher and experience both will do
Age: upto 49- 50
Rounds: HR / Ops/ versant 60

Boundary: Ambernath to Byculla
Wadala to Kharghar
Mahim to vasai

WFO

Solving Customer Queries via inbound calls plus upselling

To provide a proactive customer care service in a professional manner to the allocated clients.

Upselling is a sales technique where a seller invites the customer to purchase more expensive items, upgrades, or other add-ons to generate more revenue.

providing first line support to clients

good communication skills

ability to listen and active problem solving skills

good interpersonal skills

should be comfortable to work 24/7 rotational shift
for night shift transportation will be provided by the company